Whether your business requires premier voice response capabilities through our US Domestic (Southeastern US) call center, or diversified omnichannel support with attention to cost management through our near-shore (Central America) call center, GHS has the capabilities to couple industry-leading cross-channel customer contact solutions with the ability to scale rapidly to meet demand.
We specialize in perfecting consumer touchpoints built around the services we provide, and seamlessly integrating these touchpoints into your workflows:
- Technician/Delivery en route notification via automated voice, SMS, or push notification.
- Post service invoice delivery.
- Post service event consumer survey campaign management.
- Extended warranty, accessory sales, and value-add service campaigns throughout the product life cycle.