Contact Center

Whether your business requires premier voice response capabilities through our US Domestic (Southeastern US) call center, or diversified omnichannel support with attention to cost management through our near-shore (Central America) call center, GHS has the capabilities to couple industry-leading cross-channel customer contact solutions with the ability to scale rapidly to meet demand.

We specialize in perfecting consumer touchpoints built around the services we provide, and seamlessly integrating these touchpoints into your workflows:

Technician/Delivery en route notification via automated voice, SMS, or push notification.
Post service invoice delivery.
Post service event consumer survey campaign management.
Extended warranty, accessory sales, and value-add service campaigns throughout the product life cycle.

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Washer Machine repaired quickly

April 25, 2024

Hector was great. He repaired the washer machine so quickly. Excellent Service.

Basil Saghorchi

Great Job

Communication was great, Technican Daniel was on time very courteous and knowledgeable and made fast work of repair.

Michael

Very knowledgeable Technician

I had an emergency at the time or our scheduled repair, Demetious was understanding and helpful. He adjusted things and was able to complete the repair the next day.

Ken