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4.8
Rated 4.8 out of 5
4.8 out of 5 stars (based on 872 reviews)
Excellent92%
Very good4%
Average0%
Poor0%
Terrible4%

Check out what others are saying about GHS:

Oven Top Repair – Quick and Painless

Rated 5 out of 5
November 30, 2023

We had a cracked glass oven top. The overall communication, scheduling and the engineers who came by do the same service were fantastic! Thank you

Joe K

Refrigerator repair

Rated 5 out of 5
November 29, 2023

Justin was very nice. Did a good job and will be happy to use his services in the future if needed.

Linda Matteson

Great communication

Rated 5 out of 5
November 29, 2023

This company provided excellent communication pre arrival, I knew who and when they would be there and I appreciated this. The tech was very thorough and I would for sure ask for Goodman Home Solutions to work for me again if needed.

Scott

Great Job!

Rated 5 out of 5
November 28, 2023

Tech did a great job in explaining what the problem was . I told him that the instructions in the information material did not explain it .which created the problem. He was polite, too . Would recommend company

Rose Albano

Great Services!

Rated 5 out of 5
November 28, 2023

Our dryer was having issues and Mr. Hector was very kind and helpful when it came to assisting us. (He was also the first and only technician to ever remove their shoes when entering our home, which I very much appreciate!)

Alex Gopez

A much happier refrigerator!

Rated 5 out of 5
November 28, 2023

My refrigerator was making a strange noise. Daniel came, assessed the problem as a faulty motor, ordered the part needed, and told me when he would be here to make the repair. As promised he was here with the part and made the repair in no time at all. It was a pleasure doing business with Goodman!

Vicki MacDonald

Excellent job

Rated 5 out of 5
November 27, 2023

Our technician David did an excellent job finding right away the root cause of our condense water problem at the right side of our fridge. He adjusted the hanging door and also noticed that the fridge was not properly adjusted/installed. He took care of the issued in no time. Was very knowledgeable, pleasant and helpful, thank you. Highly recommended!

Eberhard

Appreciate the honesty…

Rated 5 out of 5
November 27, 2023

…professionalism and customer service. The technician was honest and explained the difficulty in replacing the part in my old downdraft cooktop but also showed me how to be able to make my switch function until I decide to replace the cooktop altogether.

Irma Vazquez

Thumbs Up

Rated 5 out of 5
November 23, 2023

Great service – on time and professional.

John

Excellent

Rated 4 out of 5
November 23, 2023

Problem fixed fairly quickly. Thank you

William O Nelson

Excellent knowledgeable person

Rated 5 out of 5
November 22, 2023

I was totally impressed on the technician knowledge and skills!

scott gadsby

No problem found

Rated 5 out of 5
November 22, 2023

The service technician was very friendly. He listened to my issue. He went to work checking out the refrigerator. He found the AMPs to be within specifications. He suggested I plug the refrigerator into another circuit, which I did. He said to let them know if there were any more problems.

Thomas J Kuhn Jr

Professional & Friendly

Rated 5 out of 5
November 21, 2023

The technician ( I didn’t get his name)) who inspected my fridge gave me helpful tips on what was causing the freezer to overwork and only freeze in the back but not in the front. He called to get replacement parts but they don’t manufacture those parts anymore. He told me that I need to get a new refrigerator. He did an excellent job in telling me the truth and what I need to do next to get a new fridge.

Fred Ochs

Extremely efficient

Rated 5 out of 5
November 20, 2023

The technician I was assigned to fix my appliance was not only efficient but also extremely knowledgeable . Very professional and friendly. Would highly recommend

Angelica worsham

Von wash very professional!

Rated 5 out of 5
November 20, 2023

Did a Great Job

James Helmich

They came, they saw, they fixed!

Rated 5 out of 5
November 20, 2023

I buy service plans for all major appliances and needed a dishwasher repaired. They sent out another company and to say they fumbled the repair is an understatement. They had been to my house at least 4 times nothing was fixed. Frustrated my issuer sent Goodman Home Solutions. He came iin 20 minutes diagnosed the problem, ordered the part, and in less than a week came back and fixed my problem. Top notch service!

Louria Macon

Excellent

Rated 5 out of 5
November 17, 2023

onetime, friendly, knowledgeable, helpful. Simply a great experience. thank you. for your help.

Speed Bird

Great service

Rated 5 out of 5
November 17, 2023

The tech got on time and identified the issue fast. Also he gave me few recommendations.

Ismael Miranda

Maytag Washer Repair

Rated 5 out of 5
November 16, 2023

The GHS Tech Stuart was very knowledgeable, informative and courteous.
Had to order a part and he scheduled the 2nd appointment with me before he left (which was the following week).
GHS stayed in touch with me thru text message & emails about my appointment. And Stuart called me the day before to let me know he had one appointment ahead of me but would arrive as promised and called me from his previous appointment to let me know he was on his way. You cannot ask for better communication than that!.

Linda D

Replace compressor

Rated 4 out of 5
November 16, 2023

Took almost 4 weeks for the part and had to get Kitchen Aid Rep to speak with Goodman to convince Goodman this was a warranty situation completely paid for. Await the return of the $134 charged for initial duplicated assessment. Two of your employees indicated refund would be processed, but nothing yet.
Your repairman Keon, is a polite, competent repairman. Worked diligently and cleaned up completely up completely after the 5 hour repair.

Robert Rockell