Goodman Home Solutions Privacy Policy
Effective Date: 2024-06-26
Introduction
Goodman Home Solutions (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites, goodmanhomesolutions.com and goodmanhs.com (the “Site”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
Information Collection
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
– Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register on the Site or participate in various activities related to the Site.
– Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and pages viewed directly before and after accessing the Site.
– Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date), that we may collect when you purchase, order, return, exchange, or request information about our services from the Site.
Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use the information collected about you via the Site to:
– Create and manage your account.
– Process transactions and deliver services.
– Email you regarding your account or order.
– Perform other business activities as needed.
– Comply with legal and regulatory requirements.
Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
– By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
– Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
SMS Communications and 10DLC Compliance
Goodman Home Solutions may contact customers by SMS (text messaging) for service-related purposes, such as appointment confirmations, technician updates, rescheduling notices, and other relevant operational communications.
We collect customer phone numbers verbally or through direct service requests. We do not use our website to collect consumer opt-in for this 10DLC campaign.
Consent to SMS Messaging: By providing a telephone number and requesting service from Goodman Home Solutions, you consent to receive SMS messages from us regarding that service. Message frequency may vary. Standard message and data rates may apply. You can opt out at any time by replying “STOP.” Reply “HELP” for more information.
No Sale or Sharing of SMS Consent or Data: No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS message content is limited to the original service requested and will not include promotional or unrelated content. We do not send messages containing links, age-gated content, or lending/loan offers.
User Rights
You may review, change, or terminate your account at any time. Based on the applicable laws of your country, you may have the right to request access to the personal data we collect from you, change that information, or delete it in some circumstances.
Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or other misuse.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Goodman Home Solutions
Email: info@goodmanhomesolutions.com
Phone: (844) 401-0800