The customer service was excellent, from setting the appointment, to email confirmations and calls to confirm – technician, Oscar, was very knowledgable.

Communication was excellent and they were there when scheduled. Only downside was I told them it is a vacation home and nobody would be there on a certain day. They said it wasn’t an issue but did not go in because nobody was home. We eventually worked out a solution. Although my warranty expires in March it didn’t matter. They repaired the washer with professional technicians. All in all a good experience.

Our refrigerator ice maker broke. We had three different appliance firms come out to fix it (including Bosch themselves) and none of them could work out and fix the problem. Jamaal figured out what was wrong and replaced the broken part. He was super knowledgeable and professional.

Daniel was great. Arrived in time set up: 8 – noon. Diagnosed the drum issue with my washer. Into JAX for parts and by 2’ish I was up and running.

Would definitely call Goodman’s in the future.

And do appreciate that on their website they list products that they DO NOT service. Fortunately I have only one appliance on that list.

Thank you Daniel.

Daniel was great. Arrived in time set up: 8 – noon. Diagnosed the drum issue with my washer. Into JAX for parts and by 2’ish I was up and running.

Would definitely call Goodman’s in the future.

And do appreciate that on their website they list products that they DO NOT service. Fortunately I have only one appliance on that list.

Thank you Daniel.

Justin was outstanding. Addressed immediate concern, offered some procedural suggestions, and was extremely knowledgeable. Thanks!

Justin was outstanding. Addressed immediate concern, offered some procedural suggestions, and was extremely knowledgeable. Thanks!

Goodman Home Solutions were very easy to work with. Our

Technician was very professional attentive to our problem and very timely in all responses to our problem. We would use them again especially our technician if an issue occurs that we need appliance service in the future.

Goodman Home Solutions were very easy to work with. Our

Technician was very professional attentive to our problem and very timely in all responses to our problem. We would use them again especially our technician if an issue occurs that we need appliance service in the future.

Excellent service from a friendly technician. Called before arriving and was able to address my issue.