REVIEWS

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4.9
4.9 out of 5 stars (based on 3,446 reviews)
Excellent94%
Very good4%
Average2%
Poor0%
Terrible0%

Great customer service

January 31, 2024

We had a great experience with Goodman Home Solutions. Our guy, let us know when he was coming, he gave us a follow up call, and was very knowledgeable about our washing machine. He solved the problem quickly. We really appreciated his experience and willingness to help.

Tina Y.

On time and friendly service

January 30, 2024

Technician arrived on schedule. He was friendly and professional. He explained what he was doing and why and hopefully my appliance is fixed.

Gwyn

On time and friendly service

January 30, 2024

Technician arrived on schedule. He was friendly and professional. He explained what he was doing and why and hopefully my appliance is fixed.

Gwyn

Patrick the wonderful repair man

January 30, 2024

5 Stars. My brand new refrigerator was worked on by Patrick and he went up and beyond his duty. Unit had

cabinet damage. He called whirlpool while here to help me

speed up the process for replacement as dealer was not very helpful.

Beth A.

Patrick the wonderful repair man

January 30, 2024

5 Stars. My brand new refrigerator was worked on by Patrick and he went up and beyond his duty. Unit had

cabinet damage. He called whirlpool while here to help me

speed up the process for replacement as dealer was not very helpful.

Beth A.

Technician fixed problem quickly but process took a month.

January 30, 2024

Encountered oven error code F1 E0 the first week of January and called warrantee service. Took 2 weeks to schedule service to Jan 19th. Tech arrived and quickly diagnosed a circuit board was bad but he needed to order one. Took until January 30th to reschedule repair. Tech was professional and installed the new board in 10 minutes at no cost to me. Good job. I just would like warrantee service to be quicker than a full month without my oven. By contrast, a paid repair of my LG washer Thursday PURS Inc Took only 48 hours from scheduling to job completion.

Whirlpool did honor their warrantee but apparently puts warrantee service at the end of the line scheduling-wise, a hardship to people going without a way to cook meals, or use alternate means such as turning a gas BBQ into an oven.

Dennis K.

Technician fixed problem quickly but process took a month.

January 30, 2024

Encountered oven error code F1 E0 the first week of January and called warrantee service. Took 2 weeks to schedule service to Jan 19th. Tech arrived and quickly diagnosed a circuit board was bad but he needed to order one. Took until January 30th to reschedule repair. Tech was professional and installed the new board in 10 minutes at no cost to me. Good job. I just would like warrantee service to be quicker than a full month without my oven. By contrast, a paid repair of my LG washer Thursday PURS Inc Took only 48 hours from scheduling to job completion.

Whirlpool did honor their warrantee but apparently puts warrantee service at the end of the line scheduling-wise, a hardship to people going without a way to cook meals, or use alternate means such as turning a gas BBQ into an oven.

Dennis K.

Great friendly service

January 30, 2024

My technician was on time and did a great job. Would recommend business to anyone.

Lemon

Great friendly service

January 30, 2024

My technician was on time and did a great job. Would recommend business to anyone.

Lemon

Good service!!

January 29, 2024

Goodman was very conscientious about keeping us in formed about any delays in parts and quickly scheduled our repair one day after the part was received. I would feel comfortable recommending this company.

Jan S.