Thad did a fantastic job communicating and was able to accommodate a very hectic 2 day work schedule to fix the microwave. Thad and John showed up and very professionally replaced the part on my above range microwave and was on their way.

Thad did a fantastic job communicating and was able to accommodate a very hectic 2 day work schedule to fix the microwave. Thad and John showed up and very professionally replaced the part on my above range microwave and was on their way.

I bought an extended warranty for my refrigerator. And trying to schedule a service call with the warranty companies. Literally couldn’t get anybody to keep the service date that I was provided with from my warranty company. Literally went from August 26th out to the 18th of september. Three different service calls and nobody would commit to the date I was given. Goodman Home Solutions stepped up and showed up today to service my refrigerator. Thank you Mario for understanding the situation and taking care of our issue when nobody else would.

I bought an extended warranty for my refrigerator. And trying to schedule a service call with the warranty companies. Literally couldn’t get anybody to keep the service date that I was provided with from my warranty company. Literally went from August 26th out to the 18th of september. Three different service calls and nobody would commit to the date I was given. Goodman Home Solutions stepped up and showed up today to service my refrigerator. Thank you Mario for understanding the situation and taking care of our issue when nobody else would.

David went out of his way to explain to me each step of the process that we were working on, possible contributions to the problem, “what to look out for” tips, and showed me the parts that were giving our freezer troubles. Had a great experience and not only is my freezer fixed, I also feel like I know more about my freezer and keeping it fixed going forward! Thanks for your help, David!!

David went out of his way to explain to me each step of the process that we were working on, possible contributions to the problem, “what to look out for” tips, and showed me the parts that were giving our freezer troubles. Had a great experience and not only is my freezer fixed, I also feel like I know more about my freezer and keeping it fixed going forward! Thanks for your help, David!!

Kelvin was very kind and personable and kept us in mind so that when an opening came up he made sure to squeeze us in and came by through traffic and inconvenience, purchased parts himself at a supply store and made sure all was good. We are very happy and grateful for his work!

Kelvin was very kind and personable and kept us in mind so that when an opening came up he made sure to squeeze us in and came by through traffic and inconvenience, purchased parts himself at a supply store and made sure all was good. We are very happy and grateful for his work!

Kelvin provided the upmost professional service. He was asked to take this call due to another colleague being unavailable. From the first phone call to confirm the time to the disposing of his trash and cleanliness, knowledge of the unit was amazing. I throughly enjoyed his knowledge, conversation and ability to solve the issue. And, even having the piece needed, by happenstance. I have a functional unit again.

Thanks!!!

Kelvin provided the upmost professional service. He was asked to take this call due to another colleague being unavailable. From the first phone call to confirm the time to the disposing of his trash and cleanliness, knowledge of the unit was amazing. I throughly enjoyed his knowledge, conversation and ability to solve the issue. And, even having the piece needed, by happenstance. I have a functional unit again.

Thanks!!!