REVIEWS

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4.9
4.9 out of 5 stars (based on 2,986 reviews)
Excellent95%
Very good4%
Average1%
Poor0%
Terrible0%

Awesome experience

June 17, 2022

William went above and beyond in repairing our oven. He was very personable and even helped me clean up the stove. I highly recommend him!

Thank you again William

Rick

Great job

June 17, 2022

This is the first time ive had to use Goodman Home Solutions and my service technician William was very friendly and polite and fixed the issue quickly. William left a good first impression and I will recommend this.company to others.

Laura R.

Great job

June 17, 2022

This is the first time ive had to use Goodman Home Solutions and my service technician William was very friendly and polite and fixed the issue quickly. William left a good first impression and I will recommend this.company to others.

Laura R.

Service call

June 16, 2022

John was very professional and knowledgeable. He answered any questions we may have had. It was nice to have a service person wear shoe covers and a mask. None of which was required in our home but appreciated. John was on time and kept us up to date on arrival time ect.

sherrie O.

Service call

June 16, 2022

John was very professional and knowledgeable. He answered any questions we may have had. It was nice to have a service person wear shoe covers and a mask. None of which was required in our home but appreciated. John was on time and kept us up to date on arrival time ect.

sherrie O.

Exceeded Expectations

June 16, 2022

I utilized my Home Warranty for my refrigerator, as I was unsure why the freezer was not working, and the water line was leaking. The service technician diagnosed the issue quickly and communicated in a professional manner on next steps. Parts needed to be approved by my warranty company, ordered and installed in 5-7 days. True to his word, the parts were replaced with a week and the same technician performed the work in a timely fashion. I have not always had such easy and pleasant experiences with my home warranty company; this was a pleasant experience!

Matthew E.

Exceeded Expectations

June 16, 2022

I utilized my Home Warranty for my refrigerator, as I was unsure why the freezer was not working, and the water line was leaking. The service technician diagnosed the issue quickly and communicated in a professional manner on next steps. Parts needed to be approved by my warranty company, ordered and installed in 5-7 days. True to his word, the parts were replaced with a week and the same technician performed the work in a timely fashion. I have not always had such easy and pleasant experiences with my home warranty company; this was a pleasant experience!

Matthew E.

Wrong color

June 16, 2022

Tech – Thad was outstanding- arrived on time, kept us updated on parts and arrival time , quick and efficient. Great communication

Their company ordered wrong color, I have a all black refrigerator and the part for ice dispenser came and was white, the tab you push to dispense the ice. Now I am being told since it was installed, which I was not present for. I have to pay for the different one

How do you mess up black from white

Jeff M.

Wrong color

June 16, 2022

Tech – Thad was outstanding- arrived on time, kept us updated on parts and arrival time , quick and efficient. Great communication

Their company ordered wrong color, I have a all black refrigerator and the part for ice dispenser came and was white, the tab you push to dispense the ice. Now I am being told since it was installed, which I was not present for. I have to pay for the different one

How do you mess up black from white

Jeff M.

Jon with Goodman Home Solution is the Best!!

June 15, 2022

Jon was very professional, prompt and persistent about getting our Stove repaired. He went over and beyond to ensure I would be able to prepare Father’s Day dinner for my husband. Thanks Jon!!

Don E.