REVIEWS

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4.9
4.9 out of 5 stars (based on 3,446 reviews)
Excellent94%
Very good4%
Average2%
Poor0%
Terrible0%

Mario, the service technician was very kind, understanding & professional in handling my situation. He was prompt & explained what he was doing.

November 16, 2022

Goodman Home Solutions was very helpful in getting my refrigerator back in working order. Mario, the technician was very thorough & professional in answering my questions & putting my concerns at ease. Thank you Mario & Goodman Home Solutions.

Katie

ice maker repair service

November 16, 2022

Our whirlpool side by side refrigerator ice maker was not working. I called whirlpool and because I had an exteneded warranty they turned the repair work over to Goodman Home Solutions. The refrigerator is at our propery in Florida, not our primary residence. We was at this prperty for a limited time. We were pleased when we recieved a call from Goodman quickly after reporting the issue with Whirlpool. They actually sent a repair person out the next day. The first repair person did not resolve our problem with icemaker. Knowing we had to leave on Saturday morning, I called Goodman first thing on Friday morning. We needed the repair done that day. The call center rep was sympathetic to my situation but had nobody to send our until the following Monday. We could not be there on Monday , we had to be back home to our primary residence Saturday. I asked her to put me on a list in case there were any cancelations that day. She agreed to do that but was sure there wouldnt be any be a repair person with any extra time that day.

An hour latter she called me back. She had spoken to her supervisor and she said they were able to get someone to come fix the ice maker. She needs commended for her work!

I wish I had her name but I left it on a notepad at the Condo.

When our repair man showed up, he checked the refrigerator out thouroughly. He determined the icemaker unit needed to be replaced. He had to go to warehouse to pick up a replacement. He returned later and replaced ice maker. He did an excellent job and I know he went out of his way to get

the job done on the Friday(our last day in town).

He was a very friendly and efficient young man. I would like to commend him, Keon, on a job well done!

Thank you !

Jim and Emily MacFarlane

8596309322

5567 Sea Forest

#120

New Port Richey, Fl

James M.

ice maker repair service

November 16, 2022

Our whirlpool side by side refrigerator ice maker was not working. I called whirlpool and because I had an exteneded warranty they turned the repair work over to Goodman Home Solutions. The refrigerator is at our propery in Florida, not our primary residence. We was at this prperty for a limited time. We were pleased when we recieved a call from Goodman quickly after reporting the issue with Whirlpool. They actually sent a repair person out the next day. The first repair person did not resolve our problem with icemaker. Knowing we had to leave on Saturday morning, I called Goodman first thing on Friday morning. We needed the repair done that day. The call center rep was sympathetic to my situation but had nobody to send our until the following Monday. We could not be there on Monday , we had to be back home to our primary residence Saturday. I asked her to put me on a list in case there were any cancelations that day. She agreed to do that but was sure there wouldnt be any be a repair person with any extra time that day.

An hour latter she called me back. She had spoken to her supervisor and she said they were able to get someone to come fix the ice maker. She needs commended for her work!

I wish I had her name but I left it on a notepad at the Condo.

When our repair man showed up, he checked the refrigerator out thouroughly. He determined the icemaker unit needed to be replaced. He had to go to warehouse to pick up a replacement. He returned later and replaced ice maker. He did an excellent job and I know he went out of his way to get

the job done on the Friday(our last day in town).

He was a very friendly and efficient young man. I would like to commend him, Keon, on a job well done!

Thank you !

Jim and Emily MacFarlane

8596309322

5567 Sea Forest

#120

New Port Richey, Fl

James M.

Excellent Service!

November 15, 2022

Micah did a great job! He was quick and thorough, had our refrigerator working in no time. I appreciate his service and friendliness.

Norma Z.

Excellent Service!

November 15, 2022

Micah did a great job! He was quick and thorough, had our refrigerator working in no time. I appreciate his service and friendliness.

Norma Z.

Broken Ice Maker

November 15, 2022

GHS did a fantastic job. They were punctual and knowledgeable. I would definitely recommend them and plan to use them in the future if we have appliance issues

Raleigh

Broken Ice Maker

November 15, 2022

GHS did a fantastic job. They were punctual and knowledgeable. I would definitely recommend them and plan to use them in the future if we have appliance issues

Raleigh

LG Stove

November 14, 2022

Kevin was a great guy. He was very helpful as well as respectful. He was in and out very quickly. Thank you for such a pleasant young man that knew exactly what he had to do. Very grateful.

Joelle G.

LG Stove

November 14, 2022

Kevin was a great guy. He was very helpful as well as respectful. He was in and out very quickly. Thank you for such a pleasant young man that knew exactly what he had to do. Very grateful.

Joelle G.

Great Customer Service

November 14, 2022

Micah was very professional and courteous

was able to identify and fix the problem, he also explained what was going on so that I will be able to identify this issue if it comes up again

would definitely recommend Micah to others

Keona G.