REVIEWS

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4.9
4.9 out of 5 stars (based on 3,446 reviews)
Excellent94%
Very good4%
Average2%
Poor0%
Terrible0%

Icemaker repair

June 12, 2025

Danny identified the problem and corrected it. He was courteous and efficient.

V F.

Excellent service

June 12, 2025

Danny, the technician, always calls ahead and lets me know he’s on his way. GHS continually updates me as to service date and time and when I can expect the technician to arrive. Prompt, courteous service is the norm for my experiences with GHS.

Melissa G.

Gas range

June 12, 2025

I had a service scheduled today and I was very pleased with Hector Dones. I had a minor issue that really wasn’t something to be concerned with. He explained to me some things about the gas range that were very helpful.

Kathe Y.

Refrigerator

June 12, 2025

Christian was knowledgeable and efficient

Joe R.

Fixing washer

June 12, 2025

Tech that came was Very professional, Very Knowledgeable and he was

Very Pleasant…Asset to the Company…I don’t wish any more issues but

if one does happen I would like that person again…

Frances R.

Excellent Customer service and Technical Service

June 12, 2025

The customer service and service technician were was the absolute best in response and fixing my washing machine. They were very professional and quick to respond.

I will use no other service from now on!

They are the best.

Diane

Excellent service as always by William H.

June 12, 2025

William H always exceeds expectations in professional service and quickly fixing our appliance issues. Top tier service tech! Scheduling was easy this time round and as described.

Jesse M.

Excellence Service and Professionalism

June 12, 2025

The Goodman Service Representative was prompt, professional, skilled, and triple checked my washing machine after repairing to ensure that everything was working properly.

Linda B.

DO NOT USE

June 11, 2025

I had a terrible experience with this repair company. The technician texted me ONE minute before showing up—three hours earlier than my scheduled appointment. Then, without a call or explanation, he left. When I reached out to the dispatch team, they were incredibly rude and unhelpful. The representative even hung up on me and insisted I reschedule. This company clearly does not value its customers’ time or provide basic courtesy. Avoid them at all costs!

Jay

Happy Customer

June 11, 2025

When our less than a year old microwave light went bad & the bulb was not the problem we got help from GHS. Our repair man was persistent in resolving our problem. Parts had to be ordered twice but after they were installed we were pleased with the quality of service. Thank you GHS!

carron S.