REVIEWS

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4.9
4.9 out of 5 stars (based on 3,446 reviews)
Excellent94%
Very good4%
Average2%
Poor0%
Terrible0%

Excellent repair of my stove

July 13, 2023

Scheduling could have been mote accurate. Had some trouble there, but it eventually worked out. In my case 2 visits were necessary. 1 for diagnostic analysis and 1 to bring parts and repair. The service tech who came both times was great. Courteous, friendly, knowledgeable . His name was Jimmy. Fixed it, waited to test the oven throughly before he left. It worked perfectly.

Carol S.

Thad was friendly and very knowledgeable about my issue

July 13, 2023

My samsung fridge is having a cooling and ice issue. It was quick fneasy made appoint I dod t have wait long period of time. He arrived on time, prepared to fix issue. He was very knowledgeable and explained everything me in detail a d provided pricing up front.

Angie

Thad was friendly and very knowledgeable about my issue

July 13, 2023

My samsung fridge is having a cooling and ice issue. It was quick fneasy made appoint I dod t have wait long period of time. He arrived on time, prepared to fix issue. He was very knowledgeable and explained everything me in detail a d provided pricing up front.

Angie

Quick Fix of Squealing Washer.

July 13, 2023

Martin was polite, & efficient. Quickly diagnosed and corrected the problem with Whirlpool washing machine. Excellent service.

Peter V.

Quick Fix of Squealing Washer.

July 13, 2023

Martin was polite, & efficient. Quickly diagnosed and corrected the problem with Whirlpool washing machine. Excellent service.

Peter V.

Double oven not maintaining temperature

July 12, 2023

Antonio was our repairman. He was punctual, knowledgeable, efficient, and polite. Another company handled our claim before it was given to Goodman. Antonio said the only option that was left to try was to install a new control board. He ordered it and came back to install it. Although our stove was not fixed we feel confident that anything that could be done was done. Goodman people know what they are doing. If it can’t be fixed they will let you know. We are pleased with the company and our repairman.

Debra

Double oven not maintaining temperature

July 12, 2023

Antonio was our repairman. He was punctual, knowledgeable, efficient, and polite. Another company handled our claim before it was given to Goodman. Antonio said the only option that was left to try was to install a new control board. He ordered it and came back to install it. Although our stove was not fixed we feel confident that anything that could be done was done. Goodman people know what they are doing. If it can’t be fixed they will let you know. We are pleased with the company and our repairman.

Debra

Super Tech Support

July 11, 2023

First time user here and I’m very impressed! The appointment setting process was painless with good communication between us. Ollie was very courteous, giving me a call with his ETA on the morning of service. He was prompt, knowledgeable, and very professional yet personable. He spent time to check out the machine as well as to provide education to help avoid future problems. I’m happy and grateful for the tech assist!

Debbie B.

Super Tech Support

July 11, 2023

First time user here and I’m very impressed! The appointment setting process was painless with good communication between us. Ollie was very courteous, giving me a call with his ETA on the morning of service. He was prompt, knowledgeable, and very professional yet personable. He spent time to check out the machine as well as to provide education to help avoid future problems. I’m happy and grateful for the tech assist!

Debbie B.

Professional and Prompt

July 11, 2023

Bert was my technician. He explained everything in detail and was professional and courteous. He fixed my washer in no time.

Monica S.